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Current Property Owner/Client Resources

Current Clients

Every Real Property Management client who signs a management agreement with us receives an online account. Your secure account is convenient and easy to access anywhere in the world, any time you need, and provides useful features and information to maximize your experience with Real Property Management.

  • View Account Activity
  • Access Reports and Financial Statements
  • Request Assistance
  • Receive Notifications from Real Property Management
  • Find Information for Tax Return Purposes

Not a Client Yet?

Contact us for a free property assessment, learn why we are your best choice locally, and how Real Property Management can help you protect your investment and maximize your return.

Call us today or fill out the information on this page and we will call you at your convenience.

Why Choose Us?

  • Aggressive marketing strategy
  • Quick payment, days after your tenants pay
  • Online accounting that YOU as an owner can see anytime
  • A live person to talk to when you call our office
  • Eviction services to save you time and money
  • Competitive Pricing
  • Peace of Mind with less hassle

Learn more about our services ›


What’s the difference between tenant placement and property management?

The biggest difference between our tenant placement and property management services starts after the lease has been signed. Our tenant placement service handles all of the advertising, showing, and tenant screening to find a qualified renter for your property. Once the deposit and move-in costs have been collected and the lease agreement signed, we turn management back over to you to handle moving forward. Our property management services handle every aspect of property management, including advertising, tenant screening, annual accounting, maintenance requests, site visits, leasing issues, and more!

How quickly can you find me a tenant?

Many factors go into finding a qualified resident for your property, including price, location, season, etc. At RPM Pocatello, we will discuss all of these with you and offer recommendations to help rent your property as quickly as possible. Our current average days on the market is about 29 days, but in many cases, we can fill vacancies within just a week or two.

When will I receive my rent disbursement?

RPM Pocatello disburses rent between the 8th and 10th business day of each month assuming the residents pay their rent on time. We want to make sure your money is received as quickly as possible and offer different payment options for your convenience, including direct deposit.

Should I allow pets?

There are several things to consider regarding pets in your rental. We would be happy to discuss the pros and cons with you, and ultimately, the choice is up to you. You should be aware that the vast majority of renters have some type of pet and choosing not to accept them can actually shrink the pool of qualified residents looking at your property. As the property owner, you can customize your pet policy setting restrictions on what will and will not be allowed on your property. That being said, owner restrictions do not apply to Emotional Support Animals or Service Animals, as these are required to be approved by Federal Fair Housing Laws.

Will you pay my mortgage, HOA dues, property taxes, or other related property bills?

Due to the level of liability involved, RPM Pocatello does not make a mortgage, HOA, property tax, or related payments on your behalf. You will need to manage these bills to avoid any potential liens, judgments, and/or foreclosures on the property.

How do I access my owner statement/reports?

Owner statements, bills, and property reports can all be accessed at any time via the owner portal. If you’re having trouble logging in, please contact our office. We would be happy to help reset your account.

What does your resident screening process look like?

All potential residents (18+) must complete our online rental application. Once submitted, our team will review the information provided and verify income to ensure the total gross household income is at least 3X than the rent. We also complete a national criminal and eviction check and review their credit and rental history to find out if they owe money to a previous landlord or utility company. We have formal criteria for applicant approval that you are welcome to review.

Do you handle maintenance requests?

Yes. Handling maintenance requests is part of our property management service. We take care of everything from routine repairs to middle-of-the-night emergencies. Our team of contracted vendors are all licensed and insured and specialize in their specific field.

Do you buy and sell properties?

No. We work strictly as a residential property manager – we do not buy or sell homes. At RPM Pocatello, we focus exclusively on property management which has allowed us to become experts in the rental market. However, we do have relationships with the realtor community and can provide a referral if you decide to sell.

What happens when a tenant leaves the property?

We perform move-in and move-out assessments to ensure the property is in good order and ready for new residents. The move-out assessment also allows us to properly process the security deposit after vacating the property. We also conduct routine property visits throughout the term of the lease to check for lease violations and make sure there aren’t any outstanding maintenance repairs.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

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